Require candidates for a leading software company located in Gurgaon.

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Dear mohammed, Require candidates for a leading software company located in Gurgaon. Position Duties: Some or all of the position duties below will be applicable Support clients over the phone and email by answering their product questions and offering technical assistance Offer best practice tips to clients in an effort to boost their meeting attendance via the client’s marketing engine Gather client requirements for future releases of the product Create and maintain all product documentation Implement and manage the online portion of client events as and when needed Gather client requirements and implement them in the client’s event management software Communicate with the client and review the initial implementation with them and make required changes Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals Document all communication with the client in the client’s CRM software Candidate Requirements: Bachelor’s degree with strong academic credentials. Preference would be given to IT graduates Should have 2-7 years of experience for supporting US, UK or Australia clients Excellent communication skills (verbal and written) Preference would be given to candidates who have prior experience of having travelled, studied or worked abroad Strong business acumen, ethics and high integrity Candidate must rank within the top 20% of their present team High comfort level in using online software products Must be articulate, organized, detail-oriented and have the ability to multi-task Quick learner, with a positive attitude and ability to work well within a team Work Hours: Primarily US hours (night shift) Interested candidates please mail your CV's to recruiters.inc@hotmail.com.

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