Intel Warranty Parts Order - 7500003391

Date :         4 Jan 2010

 

Dear Customer,

 

Please follow these instructions for prompt receipt and processing of your order:

 

Order Number: 7500003391

Order Date  :  04.01.2010

(Please note that your order will expire in 60 days from the date the order was placed.)

 

Products Intel is sending to you:

(Note:Product information is conditional based on substitute part availability.Actual part(s) may differ.)

Sl No   :         1

Part No : D97184-105

Product : D97184-105 BD, MB, D945CGNL (NEWBERRY LAKE)

 

Products you are returning to Intel:

 

Sl No    :         1

Part No  : D97184-105

Product  : D97184-105 BD, MB, D945CGNL (NEWBERRY LAKE)

FPO      : N/A

ATPO/Serial No     : BTNL75000MH1

General instructions for returning a product to Intel: - Please enclose a copy of this email with your return - Write the order number on the outside the box 7500003391 - Only return the product(s) approved for return as shown above. VERY IMPORTANT: Keep all accessories with you; we do not guarantee return of unauthorized parts. Intel will not be responsible for keeping any parts or accessories that are not included in this order. - Use of the original product packaging is strongly recommended. If that is not possible, make sure the product is packaged to prevent damage during shipping. Intel cannot be responsible for product that has been physically damaged prior to receipt. - If returning a desktop or server board, use the PnP (CPU socket Pick and Place) caps that came with the board. If you do not have the PnP caps, contact Intel Customer Support so the part can be shipped to you. If you send the board without the PnP caps, Intel may reject the package and return the product to you. - If you are returning the Intel Health Guide, ensure the disinfection procedure was performed, and the signed and dated Disinfection Form accompanies the return.

Additional Instructions: -Return product using the prepaid airway bill shipped to you -For Boxed CPU replacement, Fan and Heatsink should be sent to us along with the faulty processor.  Replacement will not be processed without receiving the fan and the heatsink.     -Return your product to the address given below, -Please note courier facility is only for the out city customers. -Please click on the below link and note the corresponding "Walk in center" for your     respective state.                              http://www.intel.com/support/walk-in.htm   Please note the address of each of the service centers (Please make a note of the details which is applicable to your region).   Kolkata Redington India Ltd., P-89, CIT Road, Entally, Near Chittaranjan Hospital, Puddapukur, Kolkata – 700 014 Telephone: 2286 5880 / 81 / 82, Fax: 22865883   Hyderabad Redington India Ltd., G.S Mall, F-2 & F2A, First Floor, Near Rajiv Gandhi Statue, Somajiguda, Hyderabad - 500 082 Telephone: 040-23418411/2/3   Cochin Redington India Ltd., Papali Chambers, 42/2152, First Floor, Near KSEB Office, Tatapuraram Sukumaran Road, Cochin - 682 018 Telephone: 0484-2394447, 2394405, 2392434   Chennai Redington India Ltd., 550/136 Hallmark Towers, Near Nokia Showroom, Behind Park Sheraton, TTK Road, Alwarpet, Chennai -600 018 Telephone: 24354174   Bangalore Redington India Ltd., 122/2, II Floor, Monarch Chambers, Infantry Road, Nearest Balaji Plywoods & Opp Infantry Wedding Hall, Bangalore - 560001   Ahmedabad Redington India Ltd., 201/B, City Pride Building, Near Hotel Nalanda, Mithakhadi Cross Road, Navarangpura, Ahmedabad-380006. Telephone: 079-26460449   Dadar, Mumbai Redington India Ltd., Shop no. 02 , Ground Floor, P.L. Kale Guruji, Sun Shine Heights Building, Near Kaboothar Khana, Opp Premier High School, Dadar (West), Mumbai 400028 Tel: 022-32162838   Pune Redington India Ltd., Survey No. 201- 203 & 206, Sheetal Plaza, II Floor, Cst No. 1125, Final Plot No. 499, Opp FC Road, Off Model Colony, Next to Hotel Ambasador, Shivajinagar, Pune - 411005. Telephone: 020- 25662722 / 25662723   Chandigarh Redington India Ltd., SCF - 168, First Floor, Grain Market, Near Kumar Mega Mall, Sector 26, Madhya Marg, Chandigarh - 160026 Telephone: 0172-4605786   Jaipur Redington India Ltd., F-46-B, First Floor, Near Yojna Bhawan, Ramesh Marg, C-Scheme, Jaipur - 302 001. Telephone:  0141 – 2223483   Delhi Redington India Ltd., E – 48/4, 1st Floor, Okhla Industrial Area – Phase III, Back Lane Of Nathu Sweets New Delhi 110 020 Telephone: 011 – 46034400 Extn.202/201/250     Please carry the below mentioned documents to the Walk in center (WIC):               1.         Copy of the order notification             2.         Authorization letter from the associated company             3.         Identification card (PAN/Driving License /Voter ID Card/Company ID)   Remember to comply with shipping documentations and packing guidelines while sending the parts to service center. Please discuss the documentation requirement with courier personnel. For clarification, you can send an email to sasupport@mailbox.intel.com.   For Boxed CPU replacement, Fan and Heat sink should be sent to Intel Depot along with the processor.  A replacement will not be processed without receiving the fan and the heat sink.     - If returning an Optical Disk Drive (ODD) module only, include the bezel with your return. - If returning a Keyboard module only, do not return the strip cover (replacement does not include this). - Product(s) returned to the Intel depot will go through a visual and functional screen process, and any product diagnosed as No Defect Found or Customer Induced Damage will be returned as is without a replacement.  Once your returned product is diagnosed as a valid warranty return, your replacement product will be released to ship. A shipment confirmation will also be sent to you to confirm the transaction.   General instructions for receiving a product from Intel:   - If you see signs of pilferage or tampering, do not accept the package. Report the incident to Intel immediately using the contact information below. If there are no signs of pilferage or tampering, please make sure that the unit/s match the information provided on the commercial invoice before you sign for the package.   - The courier may ask for a valid ID from the person receiving the package.   For further information and assistance , you can contact Intel Customer Support by phone at: (080) 28542105, or send e-mail to sasupport@mailbox.intel.com, or open a web chat: http://support.intel.com/support/replacements.htm   Intel Customer Support business hours are Monday through Friday 10:00 A.M.– 7:00 P.M.(excluding regional & public holidays). Walk in service centers are available from : Monday to Friday – 9.30 AM to 5.30 PM Saturday – 9.30 AM to 1 PM (excluding regional & public holidays)   Intel Support and Service team has information available to you online at the following Web site: http://support.intel.com. This site has general and technical information about product features and upgrades.