Important tips for safe online banking

This communication is intended for Customer with Credit Card no./Account no. ending with 4773

Your Card no./Account no. is included to show this message originated from Citibank India. Learn More If you are not able to view this mailer properly, please Click Here

Do not fall prey to Phishing, Vishing and Smishing! Dear Customer, A careless or hasty response to fraudulent emails (phishing), telephone calls (vishing) or SMS (smishing) can result in a complete wipe out of hard earned money from your account. E-mails that appear to have been sent from your Bank, asking you to visit a website (looking very similar to Citibank's website) in order to procure your sensitive account information is commonly known as 'Online Phishing'. Citibank never sends emails soliciting such information. The Reserve Bank of India (RBI) or Citibank would never ask you for your personal or confidential information like bank account details, ATM PIN, Internet PIN, One Time Password (OTP), Onetime Access Codes (OAC) or other passwords over an email or telephone. Never share your personal information (e.g. PAN, credit /debit card numbers, date of birth, mother's maiden name or any other personal information) over the phone, mail /SMS or on the internet unless you have a trusted business relationship with the company. Always TYPE the bank's address (www.citibank.com/india) in your browser URL field to access and login to your account, rather than clicking through a hyper-link. Please go through the following Do's and Don'ts to protect yourself from Phishing, Vishing, and Smishing. Educate yourself of fraudulent activity on the Internet. Periodically review your bank account and credit card statements for any transactions that are not initiated by you. Always look for secure session indicators like https:// and padlock on web sites that require personal information. Use an updated anti-virus software and firewall software. You should only communicate information such as credit card numbers or account information via a secure website or the telephone. Ensure that your browser is up to date and security patches applied. If you have given out your bank account information, report the theft of this information to the bank as quickly as possible. Never click on hyperlinks within emails, verify the URL independently before typing it on the browser. Never reply to emails that seek personal information. Never respond to offers of money from abroad. Never respond to/ make remittances/ participate in schemes or offers from unknown entities. Do not reply to emails or Phone text (SMS) messages claiming that the recipient has won a substantial sum of money in an online lottery or promotion. Avoid filling out forms in email messages that ask for personal financial information. Don't use the links in an email, instant message, or chat to get to any web page if you suspect the message might not be authentic or if you don't know the sender. Best regards, Manager - Customer Service Citibank, N.A., India © 2011 Citigroup Inc. Citi and Arc Design is a registered service mark of Citigroup Inc. Citibank is a registered service marks of Citigroup Inc. This emailer is intended only for Citibank customers and does not tantamount to spamming. You are advised to contact Citibank to clarify any questions you may have with regard to any information contained in this emailer. Citibank N.A., Citigroup, Inc. and/or any of their affiliates/associates have no liability whatsoever to any person on account of the use of information provided herein and the said information is provided on a best-effort basis. Please do not reply to this mail as it is a computer generated mail. For further information, please follow the instructions mentioned above.