Wednesday 17 July 2013

IMPT: Limited access this weekend to ATM, NetBanking, MobileBanking, Debit Card and other services due to system upgrade

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Dear Customer,

We are in the process of upgrading our systems to provide a wider range of products and services to our customers.

This is to advise you that our systems will be temporarily unavailable on the following days:
Services For customer accounts in (Delhi NCR)
Debit Card use at stores (Point-of-Sale i.e.,POS) and online From 2:30 pm (14:30 hours) on Saturday 20th July 2013 to 5:00 pm (17:00hours) on Sunday 21st July 2013
ATM transactions From 6:00 pm (18:00 hours) on Saturday 20th July 2013 to 5:00 pm (17:00hours) on Sunday 21st July 2013
PhoneBanking IVR transactions From 6:00 pm (18:00 hours) on Saturday 20th July 2013 to 5:00 pm (17:00hours) on Sunday 21st July 2013
NetBanking & MobileBanking From 5:30 pm (17:30 hours) on Saturday 20th July 2013 to 9.00 pm (21:00hours) on Sunday 21st July 2013
Booking of Fixed Deposits through NetBanking or MobileBanking From 1:45 pm (13:45hours) on Saturday 20th July 2013 to 5:30 pm (17:30hours) on Saturday 20th July 2013
We regret the inconvenience caused.

Thank you for banking with us and we look forward to your continued patronage.

Yours sincerely,

Anindya Mitra

Senior Vice President - Retail Liabilities Product Group.
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