Friday 20 January 2012

Secure Banking: Safeguard your cheque book

This communication is intended for Customer with Credit Card no./Account no. ending with 6227
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Citibank
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Tips to protect yourself from cheque fraud.
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At Citibank we are committed to providing you a safe banking experience. In line with this, we would like to draw your attention to the importance of keeping your cheque book safely.
Here are a few things that you can do to protect yourself from cheque fraud:
When receiving a fresh cheque book, ensure that all cheque leaves are present in the series. In case some leaves are missing, report it immediately at our 24X7 CitiPhone helpline or at your nearest Citibank branch
Always keep your cheque book separate from your credit /debit cards or any other documents that may bear your signature. Keep it in a safe and secure place, preferably under lock and key
When writing a cheque, always try and use a ballpoint pen instead of using pens with erasable inks like fountain pen or felt tip pens
Ensure that you draw a line through unused gaps/fields in order to prevent unauthorized alterations or additions to cheques issued by you
Never issue a blank cheque to anyone. Always fill in all the details yourself before issuing it
Keep these in mind while initiating fund transfers like DD /NEFT /RTGS via cheques:
Ensure that the payee name on the cheque
is in the format 'Citibank A/C
< Transaction type - DD or NEFT or RTGS >
< Beneficiary name >
'
When issuing a consolidated cheque for multiple transactions favouring more than one beneficiary, it should be drawn in favour of 'Citibank A/C
< Transaction type - DD or RTGS or NEFT > as per list enclosed
'
Warm regards,
Manager - Customer Service
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