Friday 5 July 2013

Email From IRCTC

________________________________________________________________________
This is a system generated mail. Please do not reply to this email ID. If
you have a query or need any clarification you may:
(1) Call our 24-hour Customer Care or
(2) Email Us care@irctc.co.in

________________________________________________________________________
Dear Customer,

We regret that the booking of your ticket could not be processed at this time as the transaction with ref. No. 0715145287 was not authorised by your bankers. The failure may also be due to some sort of inadequacies in your card / bank account.

You may kindly try using another valid card / account.

However, before proceeding further, we suggest that you kindly check from your 'Booked tickets' history if transaction has already been booked by you.

In case of any problem, you are welcome to contact us at 24*7 Hrs. Customer Support at 011-23340000, MON - SAT(10 AM - 6 PM) 011 - 39340000 , Chennai Customer Care 044 - 25300000 or mail us at care@irctc.co.in. We will be glad to help you out in solving any such problem encountered during booking your ticket.

 
We solicit your continued patronage to our services; offering our best services always.
 

*************************** Information******************************
For any enquiries or information regarding your transaction with IRCTC, do not
provide your credit/debit card details by any means to IRCTC. All your queries
can be replied on the basis of 10 digit IRCTC Transaction id/ PNR no./User id.
IRCTC does not store the credit/debit card information in any form during the transaction.
******************************************************************
 
Warm Regards,
Customer Care
Internet Ticketing
IRCTC
 

------------------------- DISCLAIMER ------------------------- The information contained in this electronic message (including any accompanying documents) is solely intended for the information of the addressee(s) and is proprietary, confidential or privileged information. This information should not be reproduced or redistributed or passed on directly or indirectly in any form to any other person. If you are not the named addressee, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this e-mail or any accompanying document is strictly prohibited and is unlawful. Kindly notify the sender or email to admin@irctc.co.in immediately and destroy all copies of this e-mail and any attachments there to. Any views or opinions expressed in this email are solely those of the sender and may be modified or altered and may not necessarily reflect the views or policies of IRCTC Ltd. as an organization. IRCTC or its directors/employees shall not be liable for any damage whether direct/indirect, special or consequential, including loss of revenue or profit that may rise from or in connection with use of the information based on this mail. ------------------------- WARNING ------------------------- This e-mail does not tantamount to spamming. IRCTC accepts no liability for any damage caused by any malware transmitted by this email. The recipient should check this email and any attachments for the presence of viruses and other malwares. Sender is not responsible for any damage caused by any virus or alteration of this email by a third-party or otherwise.

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